RETURNS AND EXCHANGES

You may return your items within 14 days of the delivery date for an exchange or refund. Items must be in original packaging and in good condition. Buyers are responsible for return shipping costs. Questions? Please be in touch here.

SHIPPING

The Kindling Workshop ships USPS flat rate for $5. We send orders out on Wednesdays. Please contact us if you need other arrangements.

PRIVACY

To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How we protect your information
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures to maintain the safety of your personal information when you place an order.

Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.